Bank of America’s AI Erica Surpasses 2 Billion Interactions, Helping 42 Million Clients Since Launch in 2022
Clients engage with the company’s virtual assistant 2 million times per day for help with everyday financial needs, and the…
Tag: Erica
Bank of America’s Erica Tops 1 Billion Client Interactions, Now Nearly 1.5 Million Per Day
Since launching in 2018, Erica® has helped nearly 32 million Bank of America clients manage their financial lives